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Gran Turismo 7 Developer Apologizes for the Frustration and Confusion Expressed by Players

Gran Turismo 7 Developer Apologizes for the Frustration and Confusion Expressed by Players - News

by William D'Angelo , posted on 01 April 2022 / 2,594 Views

Gran Turismo 7 developer Polyphony Digital has issued an apology as fans have shown frustration and confusion with the update last week that lowered the payout for the in-game currency for multiple races.

In the racing game it could potentially cost you upwards of $40 for a single car. 100,000 credits can be purchased for $2.49 / £1.99, 250,000 credits for $4.99 / £3.99, 750,000 credits for $9.99 / £7.99, and 2,000,000 credits for $19.99 / £15.99. Several cars in the racing game can cost you upwards of 3,600,000 credits.

Polyphony will be giving out a non-paid credit pack of 1 million Cr for those that have been affected and played the game before today. Those players will need to log into the game by Monday, April 25 in order to receive the free credit pack.

Gran Turismo 7 Developer Apologizes Due to Adjustments to the In-Game Economy

"Thank you for your continued support and feedback on Gran Turismo 7, your voices have not gone unheard," said the creator of Gran Turismo and Polyphony Digital President Kazunori Yamauchi. "I would like to apologize for the frustration and confusion caused last week with our patch updates which resulted in, not only a server outage but also adjustments to the in-game economy which were made without a clear explanation to our community.

"We know that this is not the Gran Turismo experience you expect and we will be making a goodwill gesture in the form of a non-paid credit pack of 1 million Cr. available to those players who may have been affected*. You will see this hit your accounts shortly. Make sure you log into the game before April 25 to claim the credits.

"The patch update previously deployed was intended to rectify an issue with inconsistent reward payouts within a part of the World Circuit Events.  But, to re-establish the intended equilibrium and provide more accurate rewards based on time investment and completion, it was necessary to recalculate the rewards system as a whole.

"To improve the player experience, we will be rolling out a considerable patch in the beginning of April. The number of events will be increased, and we will reestablish the reward system with greater balance throughout the game to benefit all players."

Gran Turismo 7 Developer Apologizes Due to Adjustments to the In-Game Economy

The changes that will happen at the beginning of April include the following:

  • Increase rewards in the events in the latter half of the World Circuits by approximately 100% on average.
  • Addition of high rewards for clearing the Circuit Experience in all Gold/All Bronze results.
  • Increase of rewards in Online Races.
  • Include a total of eight new one-hour Endurance Race events to Missions. These will also have higher reward settings.
  • Increase the upper limit of non-paid credits in player wallets from 20M Cr. to 100M Cr.
  • Increase the quantity of Used and Legend cars on offer at any given time.

Here are near term updates they are currently working on that don't have an exact date yet:

  • Increase the payout value of limited time rewards as we develop as a live service.
  • Further World Circuit event additions.
  • Addition of Endurance Races to Missions including 24-hour races.
  • Addition of Online Time Trials and awarding of rewards according to the player’s difference with the top ranked time.
  • Make it so cars can be sold.

A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.


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29 Comments
JWeinCom (on 25 March 2022)

Whenever you include microtransactions, particularly when they are non-cosmetic, it incentivizes the developer to actively hinder the player. They should never be in a full price game, ever.

  • +18
DonFerrari JWeinCom (on 28 March 2022)

Nothing hindering the player there, similar prizes and car cost of previous GT games, the MTX was something added to the package and sure it is quite expensive while also totally unecessary.

  • -4
Hiku DonFerrari (on 28 March 2022)

Prizes and car costs were similar to previous GT games for the review and Day 1 version of GT7.
But they recently rolled out a patch that changed a lot of that, which got people upset.

  • +4
DonFerrari Hiku (on 28 March 2022)

Yep I'm aware of that. But people are pretending like there were no cars that costed north of 10M and that would need lenght grind to purchase all.

  • 0
2zosteven (on 25 March 2022)

but would they apologize if people did not speak out?

  • +7
Hynad 2zosteven (on 25 March 2022)

Blatant bad faith.

  • +4
method114 2zosteven (on 25 March 2022)

Probably not but people did speak out and they are making changes. So we as gamers should welcome that and praise it. If all we do is attack devs the minute they mess up and never give them a chance to fix their mistakes what reason would they have to do so? So like I said it's unfortunate they did this to begin with but at least they are listening to the player base.

  • +9
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DonFerrari method114 (on 28 March 2022)

Attacking devs and being unpolite certainly isn`t the way to get anything.

  • 0
SanAndreasX 2zosteven (on 26 March 2022)

Nope. It's the old, "We're sorry we got caught/we're sorry people didn't like it."

  • +3
Libara (on 25 March 2022)

I've not seen anyone confused by the updates just angry at the anti consumer practice.

  • +6
VAMatt Libara (on 27 March 2022)

Right. There was nothing confusing about it. It was a very straightforward attempt to separate players from their money.

That said, nobody has to buy anything beyond the base game to have a great GT experience. So, I don't think it's the end of the world.

  • +3
KratosLives (on 25 March 2022)

I don't mind the cost of dlc, as long as there is a progression system that is enticing to keep you playing. The problem is if everything is cheap am easily attainable, you might experience everything and be done witjh in a month of or two. I'm assuming kaz wants people or expects people to be playing for months, online when done with single player and progressing and unlocking more cars as you're done, and that feeling of working towards something special and worthy, almost like defeating a boss in a soul's game. However there needs to be a fine balance of content and satisfaction, as you don't want to feel bored or a grind for the sake of grining to progress. I only just started gt7, so I don't know how much content is missing, but there is a huge amount I have read already between licensing, single player, scapes and other modes, that by the time I am done, I expect a lot of updates would have been out by then.

  • +4
darthv72 (on 25 March 2022)

I feel they weren't really trying to release a GT7 but instead a GT Sport 2. As it has less in common with previous GT games and more in common with Sport. For this to really be taken as a true GT7... they need to remove more of the online requirements for things that should be available to offline players.

  • +4
DonFerrari darthv72 (on 28 March 2022)

Not really, it is GT7 with the addition of GTS multiplayer mode. And the always online is because of the save requirements to meet FIA agreement.

  • -1
eva01beserk (on 25 March 2022)

Why don't they just lower the cost of cars? Lowers grind, lowers cost amd its the main backlash. Seems to me it would be the easiest solution. But I guess they still want those whales to buy their $40 cars.

  • +2
Chazore eva01beserk (on 25 March 2022)

w-wat, there's $40 cars?, pls tell me you're joking.

  • 0
gtotheunit91 Chazore (on 25 March 2022)

They’re technically $30 but the most you can spend in the bundles is $20. So you have to do that twice. There’s no $10 option either

  • 0
SanAndreasX gtotheunit91 (on 26 March 2022)

That's the way it always is. You have to buy more than you need, but then you're left over with not enough to do anything meaningful unless you buy more.

  • 0
twintail eva01beserk (on 26 March 2022)

Because the cost of the cars and the grind are not inherently the issue. No one in the targetted GT audience ever complains about car costs and grinds because this is the expected experience.

The problem was that the previous update LOWERED the credits given to a bunch of races that users were using to rack of up quick credits., thus increasing the grind for no other reason but to increase it. This was compounded by the absurd MTX costs. And the fact that the game has an online requirement (but this is a separate issue that will not go away anyways)

The grind to get credits is part and parcel of the GT experience, for better or worse. But artificially increasing that grind while simultaneously having high MTC costs was the real issue.

Hopefully we see future updates increase payouts, or offer more in-game avenues of earning credits.

  • +5
DonFerrari twintail (on 28 March 2022)

Nope, it was very clear they were balancing the prize output. Let's say one race giving 100k credits for 1min race while the normal would be for every 5min is an imbalace. They even increased prize of other races on that same update.

  • 0
DonFerrari eva01beserk (on 28 March 2022)

Because that wouldn't reflect the real cost of the car they are trying to pass. It is explained by Kaz. And you aren't demanded nor need to buy any of the cars over 2M in the game. I finished the cafe and are 1 race to finish gold on all licenses, have 4M credit while already expending over 3M, haven`t done a single grinding and have over 100 cars in the garage. Sure will take a very long time to get all legendary cars but that is expected.

  • -1
Giggity_goo (on 27 March 2022)

im grinding it like the oldschool PS2 days.. im not paying anymore than the £65 they have already had from me

  • +1
DonFerrari (on 28 March 2022)

So they are giving us over 8 USD on credits right?

  • 0
JackHandy (on 26 March 2022)

If they would just make a good, solid GT game that didn't require online and came complete on disc or download (no DLC), everything would fix itself. Or at least that's how I'm taking it, based on the fan's reactions. Seems people are just fed up with what they perceive to be an underhanded, nickel-and-dime approach.

  • 0
DonFerrari JackHandy (on 28 March 2022)

The game is complete. Over 400 cars, almost 100 course design, several events, mission, all license, etc. The only difference from previous numbered GTs is the always online.

  • -1
LudicrousSpeed (on 25 March 2022)

A good start, now remove the always online requirement

  • 0
DonFerrari LudicrousSpeed (on 28 March 2022)

Hardly will happen because of the agreement with FIA to avoid hacking and save tampering.

  • -1
method114 (on 25 March 2022)

100% on average increase sounds great. It's unfortunate this happened but at least the devs are listening and making changes.

  • 0