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Microsoft Now Selling Replacements Parts for Xbox Controllers in North America

Microsoft Now Selling Replacements Parts for Xbox Controllers in North America - News

by William D'Angelo , posted on 04 September 2023 / 2,342 Views

Microsoft is now selling replacement parts for its Xbox controllers in North America on the Microsoft Store.

Replacement parts are available for the standard Xbox Wireless Controller and the Xbox Elite Series 2 Wireless Controller.

The parts that can be replaced include the input PCBA, PCBA and motor assembly, the top case, and the buttons.


A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012 and taking over the hardware estimates in 2017. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel. You can contact the author on Twitter @TrunksWD.


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8 Comments
VAMatt (on 01 August 2023)

That's good. But, replacement parts are already readily available from third party vendors. I don't have a ton of experience with this, but I have changed the parts on controllers before. In the he experience I do have, I have not found third party parts to be of lower quality than the OEM stuff.

  • +4
scrapking VAMatt (on 02 August 2023)

Yeah, the third-party stuff may even come from some of the same factories. But this is a good way to educate people to the fact that repairing controllers is an option. I have a busted controller or two lying around, so I may give this a go.

  • +1
DonFerrari (on 01 August 2023)

That is a great initiative.

  • +2
scrapking DonFerrari (on 02 August 2023)

Yeah, to me it's a no-brainer:

  • relatively few people will bother to do it so very little controller revenue is lost,
  • those that do take advantage of it will hugely value it,
  • it's an easy PR win.
  • +4
JackHandy (on 01 August 2023)

Man, if only the big four (Sega) would do this for all their consoles, handheld or otherwise. Nothing worse than an old Genesis of PS1 controller with dead buttons due to the rubber pads underneath wearing down.

  • +1
scrapking JackHandy (on 02 August 2023)

I had this issue with Intellivision controllers wearing out back in the day, and the first and third-generation Intellivision systems had controllers that were wired in to the console so that was a pretty serious problem!

  • +2
JackHandy scrapking (on 02 August 2023)

Oh man, the horror.

  • +1
scrapking JackHandy (on 06 August 2023)

Yeah, the second-gen Intellivision had replaceable controllers, but they went back to wired-in controllers for the third-gen version (the INTV III). That was weird.

  • +2