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Phil Spencer: Xbox Will Work to Deliver 'Quality and Consistency' Following Bethesda Delays

Phil Spencer: Xbox Will Work to Deliver 'Quality and Consistency' Following Bethesda Delays - News

by William D'Angelo , posted on 13 May 2022 / 3,324 Views

Bethesda Software this week announced it has decided to delay the release of Starfield and Redfall to the first half of 2023 to give the development teams more time to finish them up.

Microsoft Gaming CEO Phil Spencer via Twitter stated he supports giving the developers more time to make better games. However, he admits Xbox needs to do better when it comes to not only delivery quality games, but also releasing them more consistently.

"These decisions are hard on teams making the games & our fans," said Spencer. "While I fully support giving teams time to release these great games when they are ready, we hear the feedback. Delivering quality & consistency is expected, we will continue to work to better meet those expectations."

Microsoft in recent years has been investing in growing its first-party lineup of studios with acquisitions like Bethesda's parent company ZeniMax, Obsidian, InXile, Playground Games, Ninja Theory, Double Fine and more. 

Microsoft is also in the middle of acquiring Activision Blizzard in a deal worth $68.7 billion.


A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.


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73 Comments
thevideogameninja (on 13 May 2022)

Say what you want about Phil but I feel his head is in the right place.

I'm glad Phil and the team have come to the realization over the last few years that what separates your console from the competition is ultimately going to boil down to the types of games people can get on it and only it as opposed to another console.

"X"clusives are definitely the way to achieve this goal and Microsoft investing heavily in developers who will deliver on this is a good step in the right direction (even if how they went about it is controversial.).

The only thing left is to actually deliver on those promises now in the way of actual products being released to the public in a timely manner.

Microsoft has a real good shot this gen of coming out on top. The good news for Microsoft is that with someone like Phil at the helm they are less likely to deviate from their intended projection and keep their focus where it should be.

-QUALITY AND CONSISTENCY ARE KEY NINJA APPROVED-

  • +10

I think it's impossible for MS to come out on top this gen. It takes time to repair the damage that has been done. Next gen? I could see them making some real strides in the industry if they can prove this gen that they are in fact going to start releasing new games consistently. Regardless it's not about selling more consoles for them really anyway (although they do want that) they are just trying to increase GP subscribers.

  • +1

How would you explain the state they wanted to release Halo before the backlash?

  • +5
G2ThaUNiT DonFerrari (on 13 May 2022)

What does that matter when the game got the delay it needed? There's no point in hypotheticals for argument sake when it didn't happen. If 343 released the game in 2020 like what their original plan was, then this would've been much bigger issue and more going against Xbox in general. But, Infinite got the delay it needed, and the game was all the better for it.

Just do your research on 343 and you'll see how the studio has been mismanaging itself for years and how Joe Staten has been working on righting that ship, but he came in very late in development.

  • +11
DonFerrari G2ThaUNiT (on 13 May 2022)

The plan was from MS from what we know, and they were pretty much confident on their showing. It was just after backlash that they changed plan. And still with 1 year delay they have delivered a game that wasn't on the state people expected.
The studio mismanagement is MS own responsibility.

  • 0
G2ThaUNiT DonFerrari (on 13 May 2022)

It is MS's responsibility, and they got the right person for the job to fix it.

They're owning up to their mistakes and responsibilities

  • +9
method114 G2ThaUNiT (on 13 May 2022)

When it comes to 343 will see is all I can say. That studio has been an issue for a long time now. IMO it should be disbanded and have the staff spread through all the other devs. Maybe it was a management issue will find out soon enough. I'm suspect that it was simply a management issue.

  • +5
Azzanation DonFerrari (on 13 May 2022)

From what we know? Whos we?
MS/Xbox promised to showcase Halo and needed to. And they did. When they heard that people werent too impressed, they delayed the game. So what exactly is your point? Also Halo Infinite released with plenty of praise.

  • +7
Brimac19 Azzanation (on 15 May 2022)

Halo Infinite should still be delayed. It’s a Half baked incomplete Gamepass mess.

  • 0
Azzanation Brimac19 (on 15 May 2022)

Game sits on an 87 Meta and won awards on release. Maybe play the game before judging it.

  • 0
Brimac19 G2ThaUNiT (on 15 May 2022)

This still falls fully on MS!!! They own the studio and I remember both Phil and Aaron bragging how great Halo Infinite was looking before it’s initial terrible reveal!!! Sorry MS has made alot of money in other areas but have been below avg in the gaming business

  • +5
DonFerrari Brimac19 (on 16 May 2022)

Seems like it is just a delusion from non-Xbox gamers, they never wanted to release the game in 2021 or that it was near finished and looking good. They showed thinking it was bad just to temper expectations to players kkkkk

  • 0
JRPGfan (on 14 May 2022)

He has been saying the same thing for 8+ years right? Its consistantly a issue (quality and delays).
At some point, you have to question if you should believe him. He always says the right things, but actions speak louder than words.

  • +9
method114 JRPGfan (on 14 May 2022)

It’s true they just keep repeating the same message. I really hope they turn things around soon.

  • 0
Brimac19 JRPGfan (on 15 May 2022)

Yep-Same old story since 2013!!!

  • 0
Angelv577 (on 13 May 2022)

this PR looks almost copy and paste from previous PR statement from phil.

  • +8
DonFerrari Angelv577 (on 16 May 2022)

I think he may have it on auto submit.

  • +1
yvanjean (on 13 May 2022)

This is the price to pay to stop Crunch and improve Quality. Microsoft did not have game of these caliber last Gen; I'm just happy to know these game are coming. Time to announce some great Game pass deal to make up for the delay.

  • +8
G2ThaUNiT yvanjean (on 13 May 2022)

Not to mention we're really only now feeling the effects the pandemic had for so many games that were in the middle of development when the pandemic started. That's why games are either further out than we thought or are being delayed into 2023. But it's really great to see developer health is finally being prioritized as it always should have been.

  • +1
scrapking yvanjean (on 13 May 2022)

This is a benefit of Game Pass for the developers, IMO. It takes away some of the temptation to make the teams crunch, when instead of needing to hit some arbitrary date such as the holiday season, they can release it when it's ready. Yes, they do need to be mindful of droughts long enough that people un-subscribe, and this may cause them to strike more Game Pass deals with third-parties, but anything that improves the working conditions and quality of lives of the developers is fine by me.

  • -6
VAMatt scrapking (on 13 May 2022)

How does Game pass change that? Game pass needs consistent content.

  • +14
scrapking VAMatt (on 16 May 2022)

If your business model is selling millions of copies at $60+ a unit ,then a delay from (for example) November to January is potentially debilitating.

If your business model is keeping people subscribed to Game Pass, then that same November to January delay is nowhere near such a big deal.

Now a bigger delay than that IS a big deal, in fairness. As you say, Game Pass needs a steady stream of content. But hitting arbitrary seasonal deadlines is less important for Game Pass than for regular retail.

  • 0
Drakrami (on 14 May 2022)

Well Microsoft's had next to no games last gen. This gen they still haven't delivered. For those saying just look at their acquisitions. There is something called mismanagement; action before words. Just like one year Microsoft announced Scalebound, Phantom Dust, Crackdown3, Project Spark: those games sure showed up great.

The Initiative supposedly this huge talented studio, 5 years in, nothing to show for. Even read they lost half their developers recently.

  • +7
Brimac19 Drakrami (on 15 May 2022)

MS just isn’t good at handling game studios.

  • +7
Azzanation (on 14 May 2022)

Quality > Quantity. People complain that GP will lower game quality, now people complain that they are delaying to improve quality. The internet.

  • +6
Brimac19 Azzanation (on 15 May 2022)

With no quantity it’s hard to talk about quality, and budgets for AAA on Gamepass will fall over time. AAA titles should never be released into any Game sub service day & date!

  • +3
Azzanation Brimac19 (on 15 May 2022)

Yeah no. I enjoy playing 100+ games for next to nothing a month. Hope they continue adding AAA games to the service. Get on board or don't use the service. Simple.

  • +2
pokoko Azzanation (on 16 May 2022)

You play 100+ games a month? Wow!

  • +3
Azzanation pokoko (on 16 May 2022)

I have the option to

  • 0
DonFerrari pokoko (on 16 May 2022)

Well now we know how GP can finance the day 1 games, by not releasing them.

  • -1
Azzanation DonFerrari (on 17 May 2022)

But they are releasing the games day one on GP...

  • 0
Brimac19 Azzanation (on 04 June 2022)

You don’t have to worry about me!!! No way I’m supporting a service that will only see it’s AAA games lose funding and have reduced quality over time!!! It’s interesting that Nintendo and Sony don’t have to do this but MS does??? MS couldn’t compete in the same space!!! Open your eyes just because it’s cheap doesn’t mean it’s good for gaming!!!

  • -1
Azzanation Brimac19 (on 04 June 2022)

Lowering budget? Than why are they delaying Starfield and Redfall? Oh i know, because you have no point.

  • 0
DonFerrari (on 13 May 2022)

Wasn't the plan release an AAA exclusive like every 2 or 3 months? Well that consistency doesn't seem to be happening.

  • +5
G2ThaUNiT DonFerrari (on 13 May 2022)

That's what Microsoft's end goal is. Unfortunately, it takes years for the studios they acquired to make original games. Most games that we already knew about started development between 2017-2019, which was when Microsoft started buying said studios. Given that timetable, I wasn't really expecting much from 2022 lol. It was more 2023 and especially 2024 that sort of consistency will hit.

  • +4
DonFerrari G2ThaUNiT (on 13 May 2022)

So what about doing and them talking instead of saying something and taking over 3 years to show it?

  • 0
G2ThaUNiT DonFerrari (on 13 May 2022)

The reason why any company would, get fans hyped for something they know will one day happen. When are we getting Metroid Prime 4, KOTOR Remake, Wolverine, Kingdom Hearts IV, or the Max Payne remake? Idk and we won't know for years. Phil has made clear what their long term plan is and hopefully they nail it.

  • +2
Shiken DonFerrari (on 15 May 2022)

You mean like how Sony planned to release God of War in 2021, and now it might not get here till 2023? I am going to give you a similar response that you gave people who wanted to call out that delay with claims that they only said 2021 to push launch hype.

Companies announce their plans, and things change based on unforseen circumstances. I do not doubt that this was MS goal and intent, but due to obvious circumstances that impacted everyone, and the backlash that followed the lack of released overall content with Halo Infinite (albiet what is there is high quality)...they decided to push the plans for that goal back instead of pushing out more half baked projects. I am sure it is still the goal, but it will take longer to execute than initially planned. They listened to the community about rushing things out, but I guess MS will always just be viewed negatively no matter what they do.

  • +3
DonFerrari Shiken (on 16 May 2022)

Several people have confirmed 2022, 2023 is baseless rumor. But sure compare a single game being delayed to a promise of several games but no deliveries, totally the same.

  • -2
Shiken DonFerrari (on 17 May 2022)

So Starfield gets pushed back a year and you think God of War being pushed back a year (possibly more) is not comparable? Heck Starfield and Redfall is being pushed back no more than Horizon and GT7 was, which was also announced for 2021...yet only MS is at fault for not meeting their dates on multiple games?

Nice try, but the pattern is clearly comparable whether you like it or not.

  • +2
DonFerrari Shiken (on 17 May 2022)

Were only Starfield that got pushed? Have they been releasing an AAA game every quarter? I certainly missed that.

  • -2
Shiken DonFerrari (on 17 May 2022)

Did you see that this was announced as an intended goal and not a promise? That is certainly what you have missed.

Also I made mention of Redfall, and it isn't like all of their games were pushed out of 2021. Halo, Flight Simulator, Phyconaughts 2, and Forza all saw their intended release window with high praise.

These delays are a reflection of the later backlash that followed Halo Infinite, where despite a successful launch that offered quality content...it was not ALL of the content that was intended. While well received at launch, the lack of content became apparent before long.

So instead of rushing out more half completed games, they listened to feedback and pushed back the plans you so love to bring up. There is a difference between making a promise that a release schedule WILL happen (which was not stated at any point), and announcing what their goal for gamepass to eventually be (which is all they said regarding the new game every quarter).

  • +2
DonFerrari Shiken (on 17 May 2022)

Goals are things that have timing, achievability, etc. So you won't say a goal without time that is for like 5 years later, in the next generation. Even more when the whole excuse to do the purchases was to increase 1st party output.
How Halo saw it release window if it was already postponed? Halo already had backlash even before the release (and funny enough some in VGC said the game was perfectly ok at that time, and well it was even more than perfect on launch). The criticism is that even after delaying for a full year because of the poor state on the showing (for which Phil said he was pleased and it looked and played great) it still launched with several stuff missing.
Sure there is a difference between promises and plans for the future. Voicing one as indicative of the other to hype customers fall on a very convenient spot.

  • -2
Shiken DonFerrari (on 17 May 2022)

Ah yes, "voicing one as indicative of the other to hype customers fall on a very convenient spot"

You know what this reminds me of? Sony saying, "we believe in generations" yet revealing that 2 of their biggest reasons to buy a PS5 are cross gen 6 months after launch. Or release dates for 3 of their biggest games within their first year of the PS5 all being pushed back a minimum of one year.

You have to point out the flaws of both sides if you want to use a certain interpretation of "goals vs promises". My aim is not to defend MS, but call out a clear bias that wants to call MS out for something that Sony gets a pass on by their fans.

  • +2
yvanjean DonFerrari (on 13 May 2022)

That is still the plan and just because game get delays doesn't mean they don't have the most games in Xbox Development history right now. You know full well that the entire industry is recovering from Covid impact and work place controversy. It sucks for 2022 game release and near future but the future of Xbox games is brighter than it ever was before.

  • 0
Imaginedvl DonFerrari (on 13 May 2022)

Where did you see that Microsoft had any plan like that for 2022 or even 2023?
I think you are making this up and simply spinning anything Microsoft said into your own version of it and make it an official thing you can bash on.

This takes time and in several years, with all their acquisitions, it def. a possibility and their end goal.
And based on all the studios they have, I'm not sure how you are even doubting about their intention and commitment to that...

Every others (Sony, Nintendo) are coming up with a vision and goals. Are they reaching them all, nope. But it is more than okay to have a vision and try to reach for it.

  • -8
Azzanation DonFerrari (on 13 May 2022)

You honestly don't believe that goal wont be achieved? Not sure if you have been paying attention to the buyouts lately. Do the maths, the amount of studios they own by how long it takes to make the average game. These things won't happen over night, it will take years to get all these companies in gear. Once that happens than the plan will work. However keep in mind delays, previous contract deals, covid and real world issues which affect everyone.

  • +5
DonFerrari Azzanation (on 16 May 2022)

Sure a lot of buys, but games released? Not so much. To the point some Xbox fans on twitter is claiming a rumor that MS is going to buy another publisher to regain morale within Xbox.

  • -1
Azzanation DonFerrari (on 17 May 2022)

Don't worry about what fanboys say on Twitter. Look at the business and the direction. The reason they are buying studios and publishers is to increase their output. Its not an overnight goal. Also MS is allowing these developers extra time on their games like we saw with Psychonauts 2 and now with StarField and Redfall etc. That's actually a good thing for consumer quality instead of what many believing GamePass will rush these products out, instead we are seeing the opposite.

  • +5
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DonFerrari shikamaru317 (on 16 May 2022)

We have been hearing this for a long long time, and always "it takes time" "but you'll see". If Phill doesn't want to be challenged on the delivery of his promises he shouldn't be doing them in the first place. He do because he is a PR guy trying to convince people to buy Xbox, but you instead of holding him accountable just make excuses for him.

  • -1
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DonFerrari shikamaru317 (on 16 May 2022)

It is excuses.
When Phil talked about an AAA per quarter we were already in Covid period. When he was saying how excited and great Halo looked and had a release date it was already on the build that they show (they only backtracked because of poor reception on internet).
When they bought they were already aware of commitments and time to release a game.
When he said this he was already promising that 1st party output was improving for like 4 or 5 years.
So when taking all of that into consideration, saying that they are going to release an AAA game every quarter it is very clear the intention to hype the system and sell it and GP subs. So several years later and no delivery to keep giving them more excuses instead of demanding accountability is just that, excuses.
PS titles also took time to make, they also had Covid existing, they are "poor", etc, etc, etc. But they have been able to keep releases during the end of PS4 and start of PS5 life, and they didn't need to promise a release every quarter (but that will only happen like what 4 years after the speech?). Are we going to deny that he and Xbox have been saying "best lineup of Xbox since ever" since I dunno 2016?

  • -1
Azzanation DonFerrari (on 04 June 2022)

PS don't release games every quarter so the comparison you are trying to make does not make sense.

Also Phil stated this as a future goal, not starting when he made the speech.

Last year (2021) Xbox Studios released Pychonauts 2, Halo Infinite, Flight Sim, Death Loop, Age of Empires 4, Forza Horizon 5 etc.

6x 1st party games in 1 year.

  • 0
Jumpinbeans (on 14 May 2022)

Anyone who has worked on a project knows you can spot delays to completion a loooong time before the end date. No chance that they only knew about the delays now, i would bet on them realising as soon as the Nov 2022 date was announced last year that they couldn't meet it. MSFT has used the carrot of these huge up and coming games to keep the subscribers coming to GP. Delays of a week or a month are ok - 6 months nope.

All of this points to a failure of management (senior MSFT management) but also a culture of treating subscribers to the service as nothing more than a source of cash.

  • +4
smroadkill15 Jumpinbeans (on 14 May 2022)

Nobody is forced to sub the service if they don't want to. Game Pass has absolutely delivered on quality content for the last 3 years. There is a reason why people talk highly of it.

  • 0
DonFerrari smroadkill15 (on 16 May 2022)

Sure they aren't forced, but swindling doesn't depending on forcing.

  • 0
AdvanceWebSolutions (on 14 May 2022)

So far just Halo and Forza as the major exclusives for a very long wait already. Surprising generation after generation the same pattern keeps repeating for XBOX. Maybe all the major titles will finally arrive at once but no dates for anything soon.

  • +4
eva01beserk (on 13 May 2022)

Where have I heard this before? More waiting. Definetly heard that before. Weve learned and are improving. Yes that to. We are listening to feedback. Yes all that I heard before. Bit from where i wonder. I know its been like a decade but I just cant put my finguer on it.

  • +4
Shiken eva01beserk (on 17 May 2022)

It happened last year when Sony delayed Horizon, GT7, and God of War. If we are going to act like a delay into next year is a big deal, lets call out all offenders.

  • +1
Spike0503 (on 13 May 2022)

Well, better this than have those games become the next Cyberpunk fiasco. Then again I'm not an Xbox user so I wonder how they'll take it. Is there anything coming out this year in regards to Xbox exclusives?

  • +3
G2ThaUNiT Spike0503 (on 13 May 2022)

At the moment, not really lol. The only official Xbox exclusives this year are As Dusk Falls and Grounded's 1.0 release. So, we'll have to wait till the Xbox/Bethesda showcase on June 12th to see if Xbox has anything else ready for this year. There's rumors that a new Forza Motorsport and a Disco Elysium-like RPG from Obsidian Entertainment will be releasing this year, but we'll find out soon enough.

  • +2
Spike0503 G2ThaUNiT (on 13 May 2022)

I checked out Grounded and it looks alright but I can't believe they won't add local co-op. Such a wasted opportunity, there's not enough couch co-op games out there. Anyway, thanks for the info.

  • +1
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Spike0503 trunkswd (on 13 May 2022)

Wow, forgot about Stalker. That's one of the few games that pique my interest in the XSX. Yeah, I figure it'll be delayed till who knows when. They got more important priorities over there.

  • +1
DonFerrari Spike0503 (on 16 May 2022)

And well, Grounded should be considered already released anyway.

  • 0
Brimac19 (on 15 May 2022)

They’ll probably get to the AAA game every 2 or 3 months around 2050! Of course many of them will be shrunk down games broken into smaller pieces like Halo Infinite!!!

  • +2
Brimac19 (on 15 May 2022)

This guy lost all respect from me with the Halo Infinite mess. Bragging how great the game was looking before it’s terrible initial reveal!!! People put to much blind faith in this guy!!!

  • +1
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Try not to let it bother you too much, it'll be ok. Nothing wrong with a little more polish, it'll be good game.

  • +4

Hopefully Xbox doesn't hold back at next months showcase.

  • 0

Man so much this. I've been waiting for MS to hit the highs of the 360 since the release of xbox one. They constantly keep saying they know what their issues are but it doesn't seem like anything is changing. With that said they have purchased a ton of studios now so things should change but man I agree with you. Feels like they keep saying the same message over and over for years now.

  • +4

Does make me tend to agree with you about the broken as f*** part - if Bethesda (historically) have been ok releasing games which need a good few patches to work, it must be pretty bad to get a year delay.

  • 0