Sony Could Face Class-Action Lawsuit for PS5 Controller Drift - News
by William D'Angelo , posted on 03 June 2021 / 2,652 Views
US-based Chimicles Schwartz Kriner & Donaldson-Smith is asking PlayStation 5 owners to fill out a form if they have experienced any "drift issues" with the PlayStation 5 DualSense controllers.
"CSK&D is investigating a potential class action based upon reports that Sony PS5 DualSense controllers for the PlayStation 5 console can experience drift issues and/or fail prematurely," said the law firm.
"Specifically, it is reported that the joystick on certain PS5 DualSense controllers will automatically register movement when the joystick is not being controlled and interfere with gameplay."
The law firm is asking PS5 owners to describe the drift issues with their PS5 controllers, as well as when did they purchase the controllers that are having issues and if they had contacted Sony about the issue.
There is a thread on Reddit where PS5 owners have discussed issues with the PS5 controller drift.
Kotaku had contacted Sony about the issues and was told the PS5 controller drift was covered under warranty, however, they would need to pay for shipping the controller to the Sony repair center.
A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.
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Lawsuit? USA is so weird, it's a fault, you get a replacement, that's how warranty's work. You don't sue people.
I don't know how they're doing it so soon given the limited data. But I assume it's a switch situation where soon after the warranty, a majority can fail.
With every manufacturer having issues (allegedly), I'm wondering if there are problems at a supplier level.
Theoretically, lawsuits of this sort stop companies from selling garbage, knowing that most people won't send it back for a replacement/repair.
That said, there is no suit here at this time. This is a law firm trying to figure out if they have grounds on which to file a class action. If there is a widespread problem, then Sony has failed in their duty to deliver that quality that their customers reasonably expected. Consequently, they should be held liable.
Uff, didn't know this was a thing. One of my Dualshock 4 controllers drift but that only happened after years of use, significantly worse if it happens on brand new controllers. Hopefully it doesn't become as wide spread a problem as with Joy Cons.
Haven't heard before this was a problem, good to know. Did they made a class suit for the Switch? I know mine had it since I bought it second hand.
I believe there's one ongoing in EU.
What I don't understand is I've been using the same Xbox 360 Controllers for the last decade and a half and apart from giving them a clean and replacing the thumbsticks every couple of years, they're perfect. But I managed to wear out two Xbox One controllers with stick drift and dodgy bumpers. Controller design peaked in 2005.
My brother went through a ton of 360 controllers due to drift. I had no problems.
Every controller CAN experience drift issues. It's amatter of the internals becoming messy. They can be manually cleaned to fix it (although that might be harder with the dualsense). But it doesn't seem to be widespread at all. It might be after a few years of use as with the ds4 and ds3.
As with any new tech., issues may arise, especially with a fully redesigned controller. Hopefully this isn't too widespread and gets resolved quickly. Sucks for the shipping costs though.
I don't recall drifting in controllers ever being a problem before the Joy-Cons and now the PS5 controller.
Yeah. Not on a widespread level anyway. It's starting to sound like a supplier level issues.
it might be becasue of ever higher launch window sales. higher the inital batch, the harder the quality control. and we all know initial batches have high defect rates
Maybe. But the production isn't much higher than ps4. So I wouldn't expect significantly higher rates than ps4.
It's possible that it's due to new production though. However, the sticks aren't much different since gen 6. That's why I wonder if it's a supplier issue. Maybe some sort of cheapening of components by the company that manufactures the stick mechanism.
Now Sony's gonna face 5 lawsuit's every year like Nintendo
Hahahahahh Nintendo right now laughing and saying " we're not fixing the joycons" hahaha
