Sony: Your PSN Personal Info Was Stolen Nine Days Ago

by VGChartz Staff, posted on 26 April 2011 / 20,468 Views

Sony has some bad news for PSN users, confirming that nine days ago PSN personal information is "believed" to be in the hands of an "unauthorized person." Users who use the same password for multiple accounts should make immediate changes to all of their online accounts.

Sony has confirmed that the PSN outage by what it called an "external intrusion" a few days ago has resulted in the theft of the personal information of  the roughly 70 million active PSN accounts. A post today on the PlayStation Blog by Senior Director of Corporate Communications and Social Media Patrick Seybold said that as early as April 17 account information may have been stolen.

"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," Seybold wrote.

There is a laundry list of compromised personal information, including the loss of logins, passwords, street addresses, and purchase histories. Even credit card information could be at risk, though Sony is "no evidence" theft of credit card information occurred.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained (emphasis added).

In response to the intrusion, Seybold wrote that Sony turned off the PSN, contacted an outside security firm for assistance, and quickly stepped up efforts to strengthen PSN infrastructure.

Edit: Editorialization removed. -CA

Change your passwords, keep careful note of charges to your accounts, and keep an extra eye out for things out of place with your personal accounts. Stay tuned to gamrFeed for further updates.


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111 Comments

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kcoward (on 28 April 2011)

isn't calling someone a fanboy also an opinion?


Genera1MLD (on 28 April 2011)

please remember to keep the flaim bait to zero, the moderators of this site wont tollerate it nore will they tollerate people trolling or calling somone a fanboy, if somone has an opinion then let them no matter how incorrect it is.


TC_Squared (on 27 April 2011)

@SONYisBP, I have to second superdynamite. Besides, your game collection shows that you are clearly an Xbox 360 fan. I have difficulty viewing your posts as being unbiased.


dirkd2323 (on 27 April 2011)

very disappointed in the way vgchartz is head lining articles , talk about a troll


Genera1MLD (on 27 April 2011)

id theft IS a big problem, even if the hackers dont have your credit card details they still have all your other details including you're DOB address FULL NAME pretty much everything they need to obtain money from loan sharks ect, no matter how small the % is they had access to all 70+ million psn accounts 9 days ago, this is a huge F up by sony and will enativly cost them 6 figure $$$ fines from law firms and loast revenue not to mention public relations with sony are most definatly at an all time low now, this could also potentially kill the NGP as just like the psp go you need to buy the games directly from psn.


bloodysilence19 (on 27 April 2011)

why is the gaming community aruging over this or pointing fingers on who to blame etc. shouldn't we be coming together in stopping this hackers from ruining our gaming experience. Sony has to point done bad job at pr, but also hackers who cause the problem in the first place is who we should blame the most on. Sony security could of been updated better but whats upping security going to really do against really good hackers. think about this hackers are like the Einstein of the internet they pretty much look for holes in company's, banks, etc, nothing is 100% secured. btw people who said Sony security wasn't encrypted please its big electronic company of course they had stuff encrypted, their are smart people out there who professionalize in decrypting codes, what you think some hackers do, they find the back door and try to decode the ecyrption company's have. sony hasn't said you cc info was jacked they said to be cautious of it right now pretty much. now when its officially Sony said your cc info was stolen than be all means start hating suing whatever to Sony. imo people like me as well should put the blame on them self as well for putting and keeping our cc info on psn in the first place. so in the end sony, hackers and us the consumer all at fault right now agree or disagree is up to you.


ssj12 (on 27 April 2011)

http://www.youtube.com/watch?v=Cwn4R_GexLM


superdynamite (on 27 April 2011)

Sony is BP??? BP put a giant hole in the earth and then put a temporary cork in it. Sony is NOTHING like the dooms day company. Your name and avatar is TROLL. Banned


SONYisBP (on 27 April 2011)

@ Dechizen really? nice troll.


Dechizen (on 27 April 2011)

better than paying and RROD, scratched disc, battery powered controller, hd dvd lol, no variety of games, giant power-brick, audio issues, overall shitty hardware, did i miss anything XD


maximus22 (on 27 April 2011)

I definitely understand the frustration. I now have to go to several accounts and change my credit card info so yeah it's an inconvenience. But why get mad at Sony? I'm sure they thought the server was secure enough. I'm just pissed at the asshole that hacked the system in the first place. If I'm at a bank and get shot during a bank robbery I don't blame the bank for not having 20 extra armed security guards. I blame the jackass that shot me. You can only be so prepared.


SONYisBP (on 27 April 2011)

i would be ranting about M$ too if it happened to them and all of xbox live accounts got hacked. yeah i know ive been on a warpath with sony but cmon!!! Sony reminds me of Fredo... specifically this quote. Fredo Corleone: "It ain't the way I wanted it! I can handle things! I'm smart! Not like everybody says... like dumb... I'm smart and I want respect!"


maximus22 (on 27 April 2011)

Lol @ SONYisBP I can almost see you all red faced and screaming at your computer. You need to chill or you're going to give yourself a stroke. Ya know why this doesn't bother me? I just had my bank send me a new credit card. Done. So they have my name and address. That info is public knowledge anyways. But yeah you're right, getting their network hacked is the exact same thing as dumping hundreds of millions of gallons of oil into the ocean. Lol get a grip dude you're killing me.


Kamiyama (on 27 April 2011)

How come out of all these reports i haven't herd that the FBI or any other law enforcement is involve yet? Sony should of instantly reported to them and then the rest of us. . Albert Gonzalez was a famous CC hacker he got 20 years in the slammer. Probably worse for this guy/gal since this is a worldwide thing and the world would be hunting him/her down. But i doubt anybody's info was stolen anyways they were just trying to crash or damage PSN at least that's was i think. ARRRR and all this so they can pirate some game i say they should walk the planks and get eaten by sharks ARRRRRRRR. http://www.cristgaming.com/pirate.swf this makes everyone happy :)


SONYisBP (on 27 April 2011)

hey at least M$ will tell you in a more timely manner than a week later and try to play it off as maintenance like everyone is a bunch of a-holes. we can not change the password on your account instead of bringing EVERYTHING down forever about now. and i want to sue sony just for showing those BS commercials "Its Does Everything" yeah so do whores on the corner. Sony is making me sick to my stomach. Yeah it sucks they got hacked, but if what i am reading is right all 70 million? this is a f-up, and working in IT myself i would have lost my job and rightfully so days ago. Sony. YOUR FIRED! This is a huge display of incompetence. period. Sonys actions is a lot like how old people f@#$.... Slow and Sloppy.


welshbloke (on 27 April 2011)

You could say it is all blown out of proportion but it did beat the Royal Wedding and Obama and his birth certificate to the number 2 item of the BBC 6 o'clock news. Which when you consider the furor of the Royal Wedding was no mean feat.


GuiltySpartan77 (on 27 April 2011)

Lol is this guy not reading the article from sony? it clearly says 70 million users information has been stolen so yeah it affect basically everybody on PSN.


irstupid (on 27 April 2011)

before someone says something, no i'm not trying to compare this and 9/11 at all. just a blown out of proportion example. i hate people who think like eddie_raja


irstupid (on 27 April 2011)

@eddie_raja so what if something doesn't effect you it doesn't matter? yea good way of thinking. why did we get all bent out of shape over 9/11. it only killed and effected a few people. i knew no one that died or anyone that knew someone that died. we should just have ignored it.


dharh (on 27 April 2011)

Adobo, the Wii hardly has online anything. How can you bash something that pretty much doesn't even exist?


Eddie_Raja (on 27 April 2011)

Wow VGchartz keep up the misleading article titles wtf. You make it sound like every PSN user is screwed when really only an incredibly small % if any will have actual trouble.


irstupid (on 27 April 2011)

@kjj4t9rdad ha comparing it to that is stupid. all that did was some people got their microsoft points spent. do people have hundreds of dollars or thousands of dollars in their points? i doubt much more than 20. Little different than all your personal info and your credit card info.


irstupid (on 27 April 2011)

out of the millions that get id theft each year, how many you think will blame sony this year? regardless if true or not, BAD PRESS. wonder how the stocks will be affected by this.


Adobo (on 27 April 2011)

why are some people here bashing only xbox live? why not bash Wii as well?


Dechizen (on 27 April 2011)

lol why does this happen after i get a ps3 slaim, it's still better than paying for Xbox live and getting RROD and getting discs scratched, etc


Dechizen (on 27 April 2011)

lol why does this happen after i get a ps3 slaim, it's still better than paying for Xbox live and getting RROD and getting discs scratched, etc


kjj4t9rdad (on 27 April 2011)

how quickly fanboys forget. http://www.zdnet.com/blog/security/xbox-live-hacked-accounts-stolen/131


Kratos_36 (on 27 April 2011)

Jezus. FUCKING Hacker assholes. If there is one thing I hate, it's thieves. Imagine what amounts of money Sony's losing right now. First of all there aren't any PSNStore purchases and they most be throwing rivers of money towards people who may could fix this shit. Sony is sometimes shit, but on this one, I really feel sorry for them. They were doing very well with the PS and this is some heavy PR damage. And I really doubt this was Anonymous or those ANON guys. This must have been some VERY heavy shit. But once again if there is one thing I hate SO badly, it's thieves. Can't stand them. Especially if they also break your privacy...


buglebum (on 27 April 2011)

@VMEfinn, Phishing doesn't count since any social network with idiots on it is vulnerable to it. So if you were going to say that your credibility has just been zeroed for any future statement.


buglebum (on 27 April 2011)

@VMEfinn Stop making shit up, XBL has never been compromised in any way shape or form whatsoever so come up with some evidence to backup what you say - or put a sock in it. @Everyone... If anyone here actually defends Sony on this you *really* need to get an education, Seriously, this is disgusting and I'm sure the usual Vgchartz ps3 fanboys will be supporting to the hilt. Sad, just plain sad that there are people who will still defend Sony after their acts of the past few months.


Dr.Grass (on 27 April 2011)

cyberninja45: ''Its for homebrew'' XD quite right!


SONYisBP (on 27 April 2011)

I have recently seen where sony is getting the next ps3 patented that is going to be more "secure" and if they want to do an even trade for the "improved" system then i may go with that, but im not sinking another dime in a new system unless its next gen. if they want more money then it would change from BP to DP.


SxyxS (on 27 April 2011)

Well-this attack was a professional coordinated attack done criminals and not by a bunch of Robin Hood-like idiots who thinks they gonna save the world. Well Anonymous-what"s going on?Seems your group was faster infiltrated by scum than the freemasons by the illuminaty.


SONYisBP (on 27 April 2011)

@VMEfinn a fanboy? hardly, i have all the game systems even going back to atari 2600, i collect them, and what i see is a failure to communicate to people who have invested interests in their game accounts and systems, sony has proven they do not know how to handle things as they treat the consumers by bullsh!tting them for over a week on wtf is happening. Besides to narrow yourself to one system is not a true gamer. i have a wii. i just never play it. why? cause barely any games worth a damn, and now with ps3 having no network, no service and just bullsh!t.... you can continue to eat it up, im through.


chuckyj1 (on 27 April 2011)

@VMEfinn "A good hacker will get whatever data they want, and in this case, XBL was not sweet enough for his / her likes." XBLA not sweet enough to hack into even though XBLA has generated over 1 Billion dollars just last year for MS...and PSN lost money for Sony...and PSN is a sweeter target??? Or a less secure target?? Or am I missing something here?


chuckyj1 (on 27 April 2011)

Yes, but you can't deny it is easier to hack into PSN, because PSN allows 3rd parties to setup their own servers making it more open and more ways into the network, while all games set-up on live go through MS servers making it more closed... Which is why it is hard for MS to allow Mods to games and it's much easier for Sony... Isn't that one of the big reasons FF 14 online isn't coming to the xbox 360, because MS wont allow them to use their own servers for the game? So PSN is a more "Open" structure while xboxlive is a more "Closed and streamlined" structure correct?


VMEfinn (on 27 April 2011)

@SonyisBP Everyone say goodbye to another Xbox fanboy.


VMEfinn (on 27 April 2011)

@chucjyj1 I live very close to Microsoft, and have friends who work their. XBL is no securer than PSN, and they have had attacks in the past too. A good hacker will get whatever data they want, and in this case, XBL was not sweet enough for his / her likes. Given time, Sony and the feds will find the people who did it. It's not that easy to download mass amount of files using gigabytes of data without leaving a track of some kind. Since Sony has operations in most countries in the world, they will have law enforcement on their side too.


VMEfinn (on 27 April 2011)

@Jalocln Obviously changing that info is awkward at the moment, but for any user who has the same password on PSN as the email it is attached to, I would change those email address passwords. As for these comments by VGchartz, they are obviously xbox fans as they seem to hammer Sony compared to anything with Microsoft. Hey VGchartz, this old new. Tell us when we can get back online?


chuckyj1 (on 27 April 2011)

So all you want to know what you also buy with an Xboxlive account?? Ummm... Security...something sony forgot to include with their PSN. I will get a PS3, but I am glad I waited until the expected price drop this sumemr...now maybe Security will be added to PSN...oh and I will never put my credit Card data across the PSN Sony can forget that...


Jalocin (on 27 April 2011)

How exactly do I change my password when PSN is down?


EdStation3 (on 27 April 2011)

Good thing I use PSN cards.


mushroomboy5 (on 27 April 2011)

This story is just starting to be reported via actual maintream news media outlets where I live (in australia)...this is gonna be bad for sony's pr dept. Just cancelled my cards (was not that worried initially but better to be safe I guess...plus, the potential ramificiations being discussed on the news have made me a little paranoid...I'll sleep better now...hmm...might have to unpack my 360 when I wake up! Sorry that was a cheap shot but sometimes life is cheap)


SONYisBP (on 27 April 2011)

I think my screen name says it all.... Weird how history repeats itself, when things get bad... then your not told anything for days and then told its worse and so on.... Good job at dropping the ball sony. Im done with buying anything from that craptastic network. Its been days and a free shitty game isnt going to cut it. I am glad i already have the luxery of a 360 with live gold. I had PS+ not anymore. Im done.


AussieGecko (on 27 April 2011)

this is bad... i think all networks will be based around live next time... it appears to be the safest


cyberninja45 (on 27 April 2011)

Its for homebrew


Winters (on 27 April 2011)

People are looking at this the wrong way. Our anger should not be aimed at Sony, as they have tried to deny people from cheating the system, discourage people from ripping games etc etc. Sony has built a machine that was not hacked until recently and from my point of view they did the right thing by suing hackers etc etc. Because people choose to attack Sony, because they are "angry", they have to expect a reaction from Sony. I am angry at whoever attacked Sony and penetrated their security, but be assured Sony will beef up their system and they will wield their might and strike back in a way that we cannot yet imagine. Sony will deal with the PR, go to court and make someone pay, the law will get involved and I hope that this will trigger a new charter, as this is just wrong. Most likely very few people are going to agree with me and the usual "they had it coming", "they should not have removed otherOS" will be mentioned, but I urge you to look at all sides. Sony tried to protect the integrity of the system and for good of the gaming industry. I am very sad that it came to this point and I will bet my house and car that this incident will shape the future of the gaming industry. Try to make the world a better place and never ever be selfish.


snowdog (on 27 April 2011)

This is a lawsuit waiting to happen!


brandnewchair (on 27 April 2011)

This actually has a huge impact, and not just on sony. we give our credit card information out to lots of large companies because we feel it's safe. but if a huge company like sony can be hacked, then that's going to scare everybody. this is huge news.


ShadowSnake (on 27 April 2011)

well it's now making real world news.... this is bad news bears for sony as this will definitely hurt their image. I demand compensation!! lol


spurgeonryan (on 27 April 2011)

Thankfully on the Wii I give nothing out, and no one cares about it enough to hack.


spurgeonryan (on 27 April 2011)

No Harkins not everyone is a super computer psychotic like you and the hacker group. Not everyone knew there personal information would be stolen on a system they trusted, or that they would have to play non-online games. Get the Hell out of here!


Rath (on 27 April 2011)

@Harkins. The hacker group shouldn't have been able to get all of peoples personal info. Once they did Sony should have informed people. People aren't morons for being pissed and Sony's incompetence.


Harkins17 (on 27 April 2011)

You people are annoying. Like it hasnt been known for awhile now that the hacker group was going to hack PSN. Morons


Michael-5 (on 27 April 2011)

Wait what? Really, they got access to PSN passwords.... Wow this is sucking, Sony never sue a damn hacker ever again.


BenVTrigger (on 27 April 2011)

This is rediculous Sony. This is going to hurt their image in a pretty big way.


rubido (on 26 April 2011)

@Mr Puggsly I'm sure Sony did the right thing and did not keep a record of your transfers when you asked them not to. That's how companies behave anyways. Always doing the right thing. /s


kain_kusanagi (on 26 April 2011)

So if you stupidly use the same username and password for everything and a hacker was able to use your PSN info to access your online bank account and steal your money, can you sue Sony?


fauzman (on 26 April 2011)

Patrick Seybold posted a blog in reply to the blame people have been dishing out: http://blog.us.playstation.com/2011/04/26/clarifying-a-few-psn-points/ The jist of which is that they learned that there was an intrusion a week ago and only learned yesterday the details of it at which point they let people know.


IamAwsome (on 26 April 2011)

Sony had better offer SOME SORT OF compensation for this. Especially is people had their credit card accounts fucked up. Maybe we will also see an apology from Kevin Butler.


RealRacer (on 26 April 2011)

Sony is a joke, Psn has allways been a joke!


Mr Puggsly (on 26 April 2011)

This is why I pay for identity protection. Companies that can't keep my shit secure. Fortunately, I didn't give Sony all my or accurate information. I even removed my credit card info after making a purchase. Boy this has been a shitty generation for Sony.


Rawnchie14 (on 26 April 2011)

Kind of pathetic tbh, especially not being honest with customers that their data may be compromised. I personally would have liked to know earlier.


Saintdante (on 26 April 2011)

Horrible Job by Sony. I know they were trying to fix the problem in a week then make it seem like the breach was minimal but come on this is something you let your consumers know the first day it's known.


Derfel (on 26 April 2011)

Hackers 2 X 0 Sony. I´d expect more responsability and security from a company like that.


sparticus112b (on 26 April 2011)

Oh no...someone might use this info to hack my VGChartz account now and unfairly review some of my games....damn these hackers.


Lyrikalstylez (on 26 April 2011)

You bet your *** Im gonna sue sony if someone used my credit card


Chevinator123 (on 26 April 2011)

this is bad what these hackers are doing is worse then robbing a bank


MARCUSDJACKSON (on 26 April 2011)

this has become a needless epidemic


llewdebkram (on 26 April 2011)

Nice that they informed everyone that their credit cards could be being maxed out and identity cloned so promptly!


Khuutra (on 26 April 2011)

I should have been told this a week ago. Off to change passwords everywhere else...


Teo (on 26 April 2011)

Next week we will find out it was GeoHotz all along! And he commits suicide and we can all move on with our lives. -wishful thinking.


kcoward (on 26 April 2011)

@chapset lol gimme your credit card info let me fight for your freedom.


chapset (on 26 April 2011)

I don't care if hackers take money from my credit card, I was going to donate to them anyway, they are fighting for my freedom after all


butcherknife (on 26 April 2011)

Timeline: April 17 -19: PSN Hacked April 20: Sony acknowledges PSN issues, shuts down PSN April 21: Sony announces they are looking into the problem April 22: Sony announces PSN was hacked April 23: Sony announce no update on PSN situation April 25: Sony announce PSN Information compromised


kcoward (on 26 April 2011)

@qmoney88 I know right? lol A new Nintendo console was announced to be shown at E3 and people are more interested in Sony's failure.


Braderzzz1721 (on 26 April 2011)

ironic if GeoHotz gets his bank account emptied


qmoney88 (on 26 April 2011)

For the love of everything I hold dear to my heart, condense all these damn sony articles into its own separate hub or something, this shit is dominating everything!!


kcoward (on 26 April 2011)

@APKenna They obviously knew cause they shut down PSN before any further damage could be done. They knew information was downloaded but as to what it was could be debatable. Its not rocket science to know that a breach in the PSN network could be a harm to customers.


d21lewis (on 26 April 2011)

I'm scared.


ocean-1984 (on 26 April 2011)

Sony should get GeoHotz to fix it for them.


Xbbjf9s (on 26 April 2011)

@usrevenge- dude get back under your bridge


Monges79 (on 26 April 2011)

Man, I'm glad I use my 360 for online. I wonder if this will hurt Sony's sales?


DonFerrari (on 26 April 2011)

This is the Hackers nice reaction to Sony asking for IPs on GHz case? Way to be democratic, screw everybody.


Rath (on 26 April 2011)

Sony would have known pretty much off the bat that security had been compromised. They should have announced that then. They may not have known the extent to which it had been compromised nine days ago, but that doesn't excuse them in my opinion.


AmericanAli (on 26 April 2011)

yeah...so how i can change my password if i cant even sign in to psn....sony u stupid!!!


usrevenge (on 26 April 2011)

this could be the biggest blunder in sony history, along with releasing the ps3.


enrageorange (on 26 April 2011)

@geddesmond2. Never in the article does it sound like sony knew about this 9 days ago. People like you are laughable. Just leave this site if for whatever reason, your insecure about seeing any article that puts a bad spotlight on your precious little console, and overblows everything completely.


APKenna (on 26 April 2011)

@kcoaward and @Bl00Saint, obviously if they knew the extent of what happened right of the bat they would come out and said it, but it takes time to find out exactly what this person(s) got into and what information they captured and of course they have to be carefull on what information they say cuz they don't want to release false statements thus creating a bigger problem that never existed. If you are assuming something you can't just come out and say it until the you have the actual facts, so please stop making immature comments and if you feel your info has been compromised just make a call to your Institution cuz i can assure you it won't take more than 10 mnts to sort it out.


geddesmond2 (on 26 April 2011)

Oh god apparently people don't know that Sony have been investigating the damages hackers have caused to the PSN and during that investigation they have found that personal info was compromised. WTF VGChartz you make it sound like they knew 9 days ago but decided to say nothing. Seriously. Trying to make them look bad??? I wonder how long it would take yous to figure out the extent of damage caused if this site was hacked. I swear VGChartz has some of the dumbest journalists working from them. From dumb reviews that contradict what was said previously in the review to flamish articles with complete misunderstanding. Anyway see yous in 10 days after my ban for insulting staff is served ROFLMAO.


Rath (on 26 April 2011)

@ThePS3News. Somebody has been had, that IP address is apparently a US Department of Defence address.


kcoward (on 26 April 2011)

@Bl00dSaint Sony is selling their brand so they will never admit their failures even if its in the light for everyone to see. They want to give people the illusion that they provide the best products which is sometimes far from true. From a business stand point I can understand why they didnt want to inform their customers but its the customers that suffer at the end of the day. They should have informed people that their personal information could have been in jepoardy the moment they learned of the attack and shut down PSN.


kcoward (on 26 April 2011)

Its not cool to piss off hackers and insult their intelligence on top of that. If one guy did all this damage imagine what two or three guys can do next time. I wish Sony the best of luck cause I cant see it getting any better from here.


ThePS3News (on 26 April 2011)

I find the hackers IP Address!!!. * 214.1.211.251*. Go get'm Sony!!!! (Source N4G)


dirkd2323 (on 26 April 2011)

people please read, they said they is NO evidence to show credit card info was stoled, BUT to be on the safe side do these things. They are doing an investagating into what happened. Sony shut the network down because they were pinged, If the network was not shut down our credit card info would be hacked, but because they did what they should of and pulled PSN off line saved us. Realize this is a great thing , it could be a lot worse. Give credit where due. Sony was looking out for the best interest of all of us, they are also gaining nothing from services being off line, only loosing money. PSN is actually the most secure network online for consoles. Be Thankful is was shut down before it got much worse. This is the age we live in, cyber wars, its sad always some assholes looking to take what other people have worked hard to earn.


ZaP~ (on 26 April 2011)

That's way too slow on informing that to us And the security issue was addresed by hackers on Febreaury, the link is here: http://www.ps3news.com/PS3-Online/ps3-hackers-address-potential-psn-security-issues-and-bans/ If that's true, Sony should have worked on those security holes.