Blizzard Apologizes for Overwatch 2 Issues - News
by William D'Angelo , posted on 06 October 2022 / 2,404 Views
Blizzard Entertainment president Mike Ybarra earlier this week explained a reason for players having issues connecting to the Overwatch 2 servers is due to a mass DDoS attack.
A new post by Blizzard has the team apologizing to players and said the "launch has not met your, or our, expectations."
"First, we want to apologize to our players," reads the post from the Overwatch team. "We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing."
The said it is also removing phone number requirements for most existing Overwatch players. Any players with a connected Battle.net account, which includes everyone who have played since June 98, 2021, will no longer need to provide a phone number to play. The change is expected to go live tomorrow, October 7.
"We remain committed to combating disruptive behavior in Overwatch 2—accounts that were not connected to Battle.net as well as new accounts will still have to meet SMS Protect requirements, which helps to ensure we’re protecting our community against cheating," the team added. "If a player is caught engaging in disruptive behavior, their account may be banned whether they have a new account or not."
The team is also working to address queue issues, server crashes, and stability. Blizzard is continuing to add more nodes to the game to improve the player database.
"Players may have been seeing their queue numbers jumping around, going from a small number to a larger number," said the team. "This is due to there being two queues for players—one through Battle.net, then one through the game itself. This process is usually invisible to players, but was being seen in real time. We have made changes to simplify the queuing process, so players should now only be experiencing the one queue before entering the game."
Blizzard is working on issues with account mergers and have told players they "have not lost any items or progress, though some players are logging in and seeing some/all elements missing from their collection." Anyone who has had heroes and items that should be unlocked appearing as locked suggests people to relog into the game as it solves the issue in most cases.
A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012 and taking over the hardware estimates in 2017. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel. You can contact the author on Twitter @TrunksWD.
More Articles
At one point in time blizzard was the best gaming company in the world, now does not release a single game without problems that make you scratch your head.
Mass ddos bullshit, just admit that ur servers are trash for fck sakes blizzard...
It happened with diablo 3 and it's happening again...
Honestly, given this a few hours of playtime now... It actually feels more like an Overwatch 1.5. - Especially as the support characters I tend to gravitate towards to, have not changed.
It's still a solid game.
The server issues are par-the-course though, Diablo, WarCraft and StarCraft had similar issues on their launches, most of those haven't affected me, but being in Oceania I am not in a peak player population time zone.
So, I logged on Tuesday, same game file I've ever had on PS4, it updated no issues. Logged in before launch and it asked me to verify my account via SMS (something they have since removed as part of login), then come 8pm (launch time) I spent an hour logging in just to get to the main menu to find all of my cosmetics weren't there. Still haven't logged in since to find out why.
All I did was update a game. Now I've lost 1k hours of stuff?
EDIT: So, turns out, what I was logging into was my Battle.net account which had nothing. This is not advertised anywhere at all. I log in and just have nothing. I only have a Battle.net because of cross-play anyway. Weird way of doing things.
