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CrossfireX Service Shutting Down on May 18

CrossfireX Service Shutting Down on May 18 - News

by William D'Angelo , posted on 03 February 2023 / 2,265 Views

Smilegate announced it will be ending the service for CrossfireX on May 18. The single-player campaign that was developed by Remedy Entertainment and multiplayer will no longer be playable after this date. 

All sales on the Xbox Store will be halted, there will be no new content added to the game, and purchases made within the last 14 days of February 3, 2023 may be eligible for a refund.

"It is with the deepest regret that we are informing you of our decision to end support for CrossfireX on May 18, 2023," reads the news post from Smilegate. "Since the launch of the game, we have worked tirelessly to bring it to a point where we can all be proud, and throughout it all we have had the honor and pleasure of supporting our players.

"Coming to this decision was not easy, however, we can proudly say that our players have been amazingly active, passionate and enthusiastic in working with us to create a game that would be fun and enjoyable by all. We want to thank each and every one of our players for playing CrossfireX and being a part of this journey with us."

CrossfireX released for the Xbox Series X|S and Xbox One on February 10, 2022.

CrossfireX Service Shutting Down on May 18

Read an FAQ below:

1) When will the CrossfireX servers officially close?

The CrossfireX servers will officially close on May 18, 2023 at 00:00 UTC.

2) Will I be refunded for my purchases made in CrossfireX?

Purchases made within the last 14 days as of February 3, 2023, may be eligible for a refund. Please submit a refund request here.

3) I made a purchase in the last 14 days, when will I receive my refund?

Please click on the following link and request a refund. If you do not receive your refund within a few days after it has been approved, please contact Xbox support.

4) Will I still be able to play the CrossfireX campaigns?

If you have previously purchased either of the single-player campaigns, then you will be able to enjoy and complete them until servers close on May 18, 2023 at 00:00 UTC.

5) Why is the game closing?

While our team worked hard to push out numerous content updates including fixes, new maps, modes & in-game events, the game was ultimately not where it needed to be. As a result, we have made the difficult decision to close the game.

6) What will happen to my items and account progression?

Access to player data (including CrossfireX player profiles, in-game progression and purchased items) will remain with your account until the closure of CrossfireX on May 18, 2023.

7) Why is the shop still open?

We will keep the in-game shop open until the servers close to allow users to spend any remaining currency, but we will be disabling the option to purchase CFP / GP.

8) What will happen to the CrossfireX social media channels like Discord, etc.?

The official CrossfireX social media channels will stop posting content but will still be available to view. The Discord server will remain in a limited capacity for any support issues.

A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at or on Twitter @TrunksWD.

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Pemalite (on 03 February 2023)

"Why is the game closing?"

  • Real answer is likely not enough revenue to support it going forwards.
  • +12
JackHandy (on 04 February 2023)

I feel bad for those who bought this for the single player. They should have worked to allow those who purchased the game the ability to download it physically... at the very least.

  • +5
scrapking JackHandy (on 06 February 2023)

Thankfully, it was available in Game Pass on day 1, so that hopefully reduced the number of people who purchased it for that. But yeah, how ridiculous that the single player will stop working too. Ridiculous.

  • +1
The Fury (on 03 February 2023)

If this and the 4 or 5 other games shutting down in a year aren't a sign, maybe GaaS just aren't viable, free or not.

  • +5
Bandorr The Fury (on 03 February 2023)

Apex Mobile, Battlefield Mobile, Crimesight, Crossfire
DQ Dai, Echo VR, Knockout City, Love LIVE, Rumbleverse.

  • +7
Kakadu18 Bandorr (on 04 February 2023)

Holy shit.

  • +4
zero129 (on 03 February 2023)

Did people have to buy the single player campaign to play it?. If so this is a pretty shitty move imo.

  • +4
scrapking zero129 (on 06 February 2023)

The single player campaign was also in Game Pass. But, sadly, likely some people bought it despite that. So stupid.

  • +1
Leynos (on 03 February 2023)

Another one bites the dust
Another one bites the dust
And another one gone and another one gone
Another one bites the dust!

  • +4
Garrus (on 03 February 2023)

wow, the single player is closing down? that's not a good look, people are right to refuse to buy single player games that have always online requirements

  • +3
TheTitaniumNub (on 03 February 2023)

ah yes, this was a thing that existed.

  • +2
Signalstar (on 03 February 2023)

Maybe these companies think they can save face and fly under the radar by announcing all their closures at the same time.

  • +2
Kakadu18 (on 03 February 2023)

After 15 months lmao. No suprise after the horrid reception.

  • +1
Bandorr (on 03 February 2023)

So the the single-player campaign is getting shut down when the servers go down.
What was the reason the single player campaign was always online?

  • +1
KratosLives (on 06 February 2023)

Never heard of this game before.

  • 0
scrapking KratosLives (on 06 February 2023)

I tried it on Game Pass and had some fun with it. Glad I played it through a subscription service, rather than purchasing it!

  • +1
Chazore (on 04 February 2023)

How have I only just learned this was a thing until now?.

  • 0
LivncA_Dis3 (on 03 February 2023)

Hahahahaha what a huge fail another dead on arrival rushed project

  • 0
LivncA_Dis3 (on 03 February 2023)

There's also a crossfire game being made in psvr2,

Hopefully it's not trash like this one...

  • -1