A lot of people have been affected by the fact that the PlayStation Network is down. Users are upset that they won't be able to get their multiplayer fix, and developers who make games for the PlayStation Network --selling them on the PlayStation Store-- are also, understandably, annoyed at what's going on -- you know, with nobody able to sign in and buy their games.
Capcom is one of these developers, and according to its Senior Vice President Christian Svensson it's costing them "hundreds of thousands, if not millions of dollars in revenue."
On Capcom Unity, a forum user asked Svensson on the site's "Ask Capcom" section and got a rather surprising response:
I'm frustrated and upset by it for a number of reasons.
As a consumer, I also play games online on PS3, which I can't do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation store and that I can't do right now.
On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans.
In short, the hackers appear to be trying to "punish" Sony for some perceived injustice, and they've been effective in that I suppose. But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their "cause".
A few posts later, he went on to clarify the above, stating that he's not angry with Sony.
To clarify a few earlier points, my frustration is not with Sony (who has been open with us regarding the situation, at least as much as they can be), but with the hackers who perpetrated this act.
Sony is the victim here and unfortunately consumers, developers and publisher are all affected. I'm hoping and optimistic that things will get back online soon.