Nintendo to Fix Joy-Con Drift in the EEA, UK, and Switzerland Even If Warranty Has Run Out - News
by William D'Angelo , posted on 03 April 2023 / 2,985 Views
Nintendo has announced it will repair all Nintendo Switch Joy-Con controllers that have Joy-Con drift even if the warranty has expired in the European Economic Area (EEA), UK, and Switzerland. This includes the Nintendo Switch Lite.
"Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for the repair of the responsiveness syndrome irrespective of whether this is caused by a defect or by wear and tear," reads the Nintendo Support website.
The Support site adds, "Nintendo takes great pride in creating high-quality and durable products and is continuously making improvements to them. Therefore and until further notice, Nintendo offers to consumers who purchased the respective product in the EEA, UK and Switzerland that repairs for responsiveness syndrome relating to control sticks will be conducted at no charge by official Nintendo repair centres.
"This applies even if the syndrome is caused by wear and tear and even if the 24-month manufacturer’s warranty provided by Nintendo has expired. The manufacturer's warranty does not affect any statutory rights which you may have under consumer protection legislation as the purchaser of goods. The benefits described here are in addition to those rights."
Thanks, Nintendo Life.
A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012 and taking over the hardware estimates in 2017. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel. You can contact the author on Twitter @TrunksWD.
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Not many people know this but Nintendo has always been pretty carefree with repairs especially since kids tends to treat things roughly. I remember I got my DS fixed when it broke. Joycons were always available for repair since the beginning unless you broke it too many times or you live in a country that doesnt have support.
Hope what ever fix they give customers works indefinitely, as well as them taking what they learned from the switch to making sure this doesn't repeat for future systems
This is very easy to fix on your own with some electronic contact cleaner.
Finally. Since both of my pair of joycons and my pro controller started drifting beyond reasonable usability, my Switch's been just gathering dust. I simply refused to pay even more money for a rubbish product.
