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Nintendo Responds to Switch Joy-Con Drift Problem

Nintendo Responds to Switch Joy-Con Drift Problem - News

by William D'Angelo , posted on 06 September 2019 / 3,173 Views

Nintendo has responded to the recent reports and class action lawsuit that the Nintendo Switch Joy-Cons have a drift problem. Nintendo admits there is an issue and anyone who is having a problem with their Joy-Cons to visit the Nintendo support page.  

"At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them," said Nintendo in a statement to The Verge. "We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help."


A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.


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16 Comments
Geralt99 (on 23 July 2019)

Lawsuit made them respond.

  • +9
Ganoncrotch Geralt99 (on 23 July 2019)

worst thing about people signing up to that class action suit is that almost no one of the people signing will make any money from it, all the "costs" which the lawyers come across will be what eats up 90% of any winnings this makes from Nintendo. The only things that will come of it are Nintendo losing some money and a law firm making bank.

  • 0
KLAMarine (on 23 July 2019)

What is the drift problem?

  • +1
Moonhero KLAMarine (on 23 July 2019)
  • -12
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KLAMarine KLAMarine (on 23 July 2019)

Well noted shikamaru, hope you get yours fixed soon.

  • +1
Qwark (on 23 July 2019)

Seems like a lawyer statement and it doesn't really say anything. Obviously Nintendo was aware and that Nintendo can help doesn't say they will. Especially if the warranty is off.

  • 0
thetonestarr Qwark (on 23 July 2019)

According to reports now, there's an internal Nintendo memo saying they're not checking warranties or requiring proof of purchase for drift repairs.

  • 0
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Liquid_faction Bandorr (on 23 July 2019)

Doesn't it cost like $40-60 to get it repaired and or replaced without a warranty? That's a pretty big problem in itself considering the frequency of the faulty hardware.

  • +1
Amnesia Bandorr (on 23 July 2019)

It is doomed already, as an industrial, I can tell that you don't open thousands boxes ready to be delivered to warehouses to quickly fix the consoles with a new stick 3 weeks before a worldwide launch, there are probably 3 millions of defect consoles ready to be delivered. It takes already 2 weeks in the big industry to update a reference number on a drawing, 1 month to change ONE dimension by a tiny bit on 1 part...Ca you imagine the mess if they are in rush to find a new design for the stick with 3 distinct parts to upgrade, with approvals and tests behind.. then it will take easily 4 additionnal months to implement it to the serial product, they are probably wondering now if they cancel the launch of the Lite, or if they just do like there is nothing wrong and release millions of product which will be tired after 2,5-3 years, which will ruins the reputation of Nintendo and the longevity of their consoles.
I have just sold all my shares a few hours ago. You can thumb red as much as you want, I know that truth hurts little ignorant fanboy.

  • -9
Mr.GameCrazy Bandorr (on 23 July 2019)

@Amnesia I understand your point of view, but calling Bandorr a fanboy was unnecessary.

  • +4
OTBWY Bandorr (on 23 July 2019)

@Amnesia. Calm down dude. Way overreacting.

  • +3
SuperNintend0rk Bandorr (on 23 July 2019)

Nintendo hasn't released any new colours so far this year. How do you know they haven't been working on a fix?

  • +2
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