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Nintendo: JoyCon Wireless Issues Caused by 'Manufacturing Variation'

Nintendo: JoyCon Wireless Issues Caused by 'Manufacturing Variation' - News

by William D'Angelo , posted on 23 March 2017 / 9,398 Views

There have been reports that some Nintendo Switch users have been having connection issues with the left JoyCon when using it in wireless mode. Nintendo has released a statement to Kotaku that the issue was caused by a "manufacturing variation" and is not a design flaw. 

"There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway," said a Nintendo representative. "A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

 

"We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

"There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com."


A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.


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14 Comments
Green098 (on 23 March 2017)

My Joycons are fine as with the mass majority.

  • +4
Green098 Green098 (on 24 March 2017)

Ok... Call me the 'tool' as you clearly exaggerate and over react. Stating there are so many people having issues without conclusive evidence that, that's the case. I have seen some videos of people having problems but no where near as even 1% of the amount of Switch's sold. (Not that it really matters anyway as Nintendo will fix those affected for free anyway). Also from the looks of it they fit as big as battery as they possibly could, it's not like battery capacity has magically improved over the past few years anyway. And if after several years (not months although I hope you weren't really being serous anyways) you can get a battery replacement for the Switch console if you so desire. Btw I've had the Switch since launch without a screen protector and have yet to have scratch, but I'd rather a plastic screen than one that will smash after a 1 foot drop.

  • +3
Green098 Green098 (on 24 March 2017)

Anyways I simply stating fact. Are my Joycons affected? No. And what does the official statement say? "A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con."

  • +3
Johnw1104 Green098 (on 26 March 2017)

lol "the majority of people are having issues"... yes, that's why just about everyone here on these forums (including myself) have reported no issues yet.

  • +1
Ganoncrotch (on 23 March 2017)

Bit of a pain having to do this, but yeah... I'll be one of the people sending off at least one of my Joycons after I finished Zelda in handheld mode.

  • +2
Knitemare Ganoncrotch (on 23 March 2017)

How many hours for your run?

  • 0
KLAMarine (on 23 March 2017)

Whatever it is, just make sure you cover it Nintendo.

  • +2
Johnw1104 (on 26 March 2017)

Figured I'd just move this given the post it replied to is probably about to be hidden... Anyway, I can't remember the phrase engineers use, but one of their primary goals is to simplify whatever they are creating to a point that allows for the least possible number of things to go wrong. The Switch is ambitious enough in the sheer number of things that it's trying to provide that, no matter how well they tested and built the thing, a great many more things can go wrong than with conventional consoles. Honestly, I'd be fairly surprised if this launched without a hiccup.

  • 0
cody6695 (on 24 March 2017)

I'd call it poor design, but to each their own..

  • -6
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Paatar Bristow9091 (on 25 March 2017)

That's caused by people bashing their Switch into the dock. There are no parts of the dock that would cause scratches like that just by placing it in there.

  • +1