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Ubisoft Aware of Rainbow Six Siege Steam Pre-Load Issues, Releases Workaround

Ubisoft Aware of Rainbow Six Siege Steam Pre-Load Issues, Releases Workaround - News

by William D'Angelo , posted on 01 December 2015 / 4,080 Views

Tom Clancy's Rainbow Six Siege released today on the PlayStation 4, Xbox One, and Windows PC.

Users on Steam who pre-loaded the game are, however, experiencing issues whereby they're asked to re-install the game. Ubisoft has confirmed that it is aware of the problem and has released a workaround pending a full fix.

 

"We're currently aware of an issue affecting players who pre-loaded the game on Steam being asked to re-install the game," said Ubisoft's community manager on the Ubisoft forums. "We're working on a fix for this issue, but in the meantime there is a workaround that can be done which will help."

"In order to fix this issue you will need to move the game files to another folder, delete the local content in your Steam folder and then move the game files that you copied back. This should allow Steam to recognize the game files and you shouldn't be prompted to re-download the game."

"Alternatively, you can check the integrity of the files from Steam may also fix the issue, but you may be asked to re-download a portion of the game."

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A life-long and avid gamer, William D'Angelo was first introduced to VGChartz in 2007. After years of supporting the site, he was brought on in 2010 as a junior analyst, working his way up to lead analyst in 2012. He has expanded his involvement in the gaming community by producing content on his own YouTube channel and Twitch channel dedicated to gaming Let's Plays and tutorials. You can contact the author at wdangelo@vgchartz.com or on Twitter @TrunksWD.


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